Effective Date: July 22, 2026 | Last Updated: July 22, 2026
Mahjong IQ is operated by Intuitive Advantage Group LLC, doing business as Mahjong IQ.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit getmahjongiq.com, purchase or use the Mahjong IQ Hand Analyzer, contact us, or otherwise interact with our services.
In this Privacy Policy, “Mahjong IQ,” “we,” “us,” and “our” refer to Intuitive Advantage Group LLC. “You” and “your” refer to a website visitor, purchaser, or user of the Service.
By using Mahjong IQ, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with Mahjong IQ.
We may collect information you provide when you:
This information may include:
Payments are processed by Stripe or another authorized payment processor.
Stripe may collect information such as:
We do not directly receive or store your complete payment-card number, expiration date, or card security code.
When you provide information through Stripe Checkout, Stripe processes that information according to its own privacy practices.
You may enter tile information or other gameplay information into the Mahjong IQ Hand Analyzer.
We do not intentionally create or maintain a user profile containing:
Tile inputs and analysis requests may be processed temporarily as necessary to generate results and operate the Service.
Technical service providers may also process temporary request data, diagnostic information, or server logs as part of providing hosting, security, and troubleshooting services.
When you visit the website or use the Hand Analyzer, we and our service providers may automatically receive technical information such as:
This information may be collected through server logs, cookies, pixels, browser storage, or similar technologies.
Mahjong IQ and its service providers may use cookies, local storage, and similar technologies to:
Some technologies are necessary for the website or purchase process to function properly.
We may also use analytics services, such as Google Analytics or similar tools, to understand general website usage. These services may collect information such as session activity, approximate location, browser type, and device information. Google states that its default Analytics implementation can collect session statistics, approximate geolocation, and browser and device information.
You can control or delete cookies through your browser settings. Disabling certain technologies may affect the operation of the website or Hand Analyzer.
We may use information to:
We may use your email address for both transactional and optional communications.
Transactional emails may include:
Where permitted, we may also send information about:
You may unsubscribe from optional marketing emails at any time. Unsubscribing from marketing messages will not prevent necessary purchase, access, security, or support communications. Stripe notes that promotional email practices should include appropriate notice or consent and prompt handling of unsubscribe requests.
We may disclose information to service providers that help us operate Mahjong IQ.
These providers may include companies that provide:
Our current or anticipated service providers may include:
These providers may process information only as permitted by their agreements, their own privacy practices, and applicable law.
Stripe Checkout can display a merchant's privacy-policy link, and Stripe provides tools that businesses can use when handling eligible data-access or deletion requests.
We may also disclose information:
We do not currently sell personal information for money.
We do not currently use personal information for cross-context behavioral or targeted advertising.
If our practices materially change, we will update this Privacy Policy and provide any notices or choices required by applicable law.
We retain information for as long as reasonably necessary to:
Because customers may need to restore access after changing devices or clearing browser data, we may retain the purchaser's email address, purchase information, and access-code status while the purchased annual version remains supported and for a reasonable period afterward.
Payment and transaction records may be retained by Stripe under Stripe's own policies and legal obligations.
Support communications may be retained for a reasonable period after the request is resolved.
We do not intentionally retain a continuing history of tile inputs or analysis results.
When information is no longer reasonably needed, we may delete, anonymize, or aggregate it, subject to legal, security, backup, and technical limitations.
We use reasonable administrative, technical, and organizational measures intended to protect information against:
These measures may include access controls, secure third-party payment processing, encrypted connections, limited data collection, and reputable hosting and service providers.
However, no website, online service, transmission method, or storage system is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your access email and account information secure and for notifying us if you believe access has been compromised.
You may contact us to:
Certain requests may be limited where retaining information is reasonably necessary to:
We may need to verify your identity before completing a request.
Depending on where you live and whether a particular privacy law applies to our business, you may also have rights to:
The Connecticut Data Privacy Act provides these types of rights to Connecticut residents when the law applies to the business and processing involved.
To submit a privacy request, email:
tara@getmahjongiq.com
Use the subject line:
Privacy Request
Include enough information for us to identify the purchase or information involved. Do not send payment-card numbers or other unnecessary sensitive information by email.
If we deny an eligible request, you may reply and ask us to reconsider the decision.
You may opt out of optional marketing emails by:
We may still send non-promotional messages necessary to:
Mahjong IQ is a general-audience strategy product and is not directed to children under 13.
A parent or legal guardian should make the purchase for anyone under 18.
We do not knowingly collect personal information directly from a child under 13 without legally required parental involvement or consent.
If you are under 13, do not independently submit your name, email address, support request, or other personal information through Mahjong IQ.
If we learn that we collected personal information directly from a child under 13 in a manner not permitted by law, we will take reasonable steps to delete it.
The federal Children's Online Privacy Protection Rule applies to websites or online services directed to children under 13 and to services that have actual knowledge they are collecting personal information from a child under 13.
A parent or guardian who believes a child submitted information may contact:
tara@getmahjongiq.com
The website may contain links to services that we do not control, including Stripe Checkout or other third-party websites.
A third party's collection and use of information are governed by that party's own terms and privacy policy.
We are not responsible for the privacy, security, content, or practices of independent third parties.
Mahjong IQ is operated from the United States.
If you access the Service from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Those countries may have privacy laws different from those in your place of residence.
By using the Service, you acknowledge that such processing may occur, subject to any rights and safeguards required by applicable law.
We may update this Privacy Policy to reflect changes in:
The updated version will be posted with a revised “Last Updated” date.
If a change materially affects how we use personal information already collected, we will provide additional notice where reasonably appropriate or legally required.
Questions, concerns, or requests regarding this Privacy Policy may be sent to:
Mahjong IQ
Intuitive Advantage Group LLC
Email: tara@getmahjongiq.com